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Promised Discount At Upgrade

MFMars
Team Player
Private Message TalkTalk
Message 2 of 2

I was promised 3 months free when I upgraded from Fibre 500 to 900, yet I’ve just received my bill as normal. Please tell me why this is and when my promised discount will be honoured. 

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1 REPLY 1

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi @MFMars

 

Apologies that the discount was missed off this month, It has been added today, so the next 3 months will be free.

 

Sorry for any inconvenience caused.

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