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on 11-01-2024 07:02 PM
I was promised 3 months free when I upgraded from Fibre 500 to 900, yet I’ve just received my bill as normal. Please tell me why this is and when my promised discount will be honoured.
on 12-01-2024 08:54 AM
Hi @MFMars
Apologies that the discount was missed off this month, It has been added today, so the next 3 months will be free.
Sorry for any inconvenience caused.