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Restrictions to my service

Hills1
First Timer
Private Message TalkTalk
Message 3 of 3

When I open my online account I see TalkTalk have placed restrictions on my service due to unpaid bill. My account is always in credit. I have phoned them and been told there is no restriction on  account and they refuse to remove it. Feel like I'm going round in circles. Help

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi Hills1

 

There are no restrictions on your account, from time to time that message appears in error it will disappear in time. 

 

Sorry for any confusion caused. 

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

Moving this to the billing section, @Hills1. Staff will respond during the day. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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