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TalkTalk NOT on Ofcoms - social tariffs list of providers

Weevie
Insightful One
Private Message TalkTalk
Message 9 of 9
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8 REPLIES 8

Message 1 of 9

Just to clarify , the decision has been made and TalkTalk do NOT offer a social tariff. 

Message 2 of 9

@ferguson https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/costs-and-billing/social-...

Vodafone Fibre 2 essentials accepts PIP as a qualifying benefit - £20 per month for 73Mbits/sec

but I guess that with FTTP being rolled out - things are going to change ?

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ferguson
Community Star
Private Message TalkTalk
Message 3 of 9

@Weevie 

 

You mention PIP, I am not aware that this is a qualifying benefit for social tariffs, although please let us know if you can find one. 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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Message 4 of 9

And as Arne advised under the other thread.....

 

Please don't be selective in stating what has been said. He answered you further later.

 

TalkTalk as I understand it, are not obliged to offer this. 

 

They are helping where they can with the Job Centre initiative and you can phone the loyalty team to discuss your circumstances if you have a need 

 

Details can be found if you search the knowledge database under help with payments.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

Message 5 of 9

@fr8ys

Because they offer 6 months free via the job centre initiative. You will find details by googling.

 

But this only covers those on UC

I am not on UC - I am retired and on PIP (Which is not covered by this.....

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Message 6 of 9

@Gliwmaeden2 

No - what Arne said was "We are still working on the details of the social tariffs at the moment".

 

 

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 7 of 9

@Weevie, Arne-Talktalk gave you an explanation about this, not so long ago, here:

 

https://community.talktalk.co.uk/t5/Broadband/social-tariff/td-p/2929013

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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fr8ys
Community Star
Private Message TalkTalk
Message 8 of 9

Because they offer 6 months free via the job centre initiative. You will find details by googling.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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