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Talktalk account not cancelled 6 months later!

Traveller3
Newbie
Private Message TalkTalk

yesterday

Message 4 of 4

I sold flat 24th May 2024.

Was mix up. Landline and broadband services were disconnected as switching provider and keeping landline. Instead of full disconnection. 6 months later I still have talktalk account. I can't get provider to take over disconnected line in property i no longer own. Talktalk say they can't shut disconnected line and can't stop billing me for it forever!

 

 

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3 REPLIES 3

Traveller3
Newbie
Private Message TalkTalk

6 hours ago

Message 2 of 4

I know it was disconnected but no broadband provider took over and wasn't fully disconnected either. I need TalkTalk to SHUT down this disconnected line. My talktalk account is still active, i am still and no broadband provider to take over line!

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Arne-TalkTalk
Support Team
Staff
Private Message

6 hours ago

Message 3 of 4

Hi Traveller3

 

The account has been disconnected since 03/06/2024

 

Regards

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