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To put my services back on.

Chequered
First Timer
Private Message TalkTalk

on ‎01-07-2024 10:31 AM

Message 3 of 3

I told them I could pay it on the 12th July 

 

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎01-07-2024 11:53 AM

Message 1 of 3

Hi @Chequered

 

Can you add your account number to your community profile, the account linked to your email address is showing as disconnected since 2023.

 

Thank you

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎01-07-2024 11:02 AM

Message 2 of 3

Did you change your DD date?

 

I think it applies to the subsequent month. 

 

If your services have ALREADY been restricted, @Chequered, I understand that the only way to recover them is to make a one-off payment now:

 

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You can find more information here:

https://community.talktalk.co.uk/t5/Articles/Struggling-to-pay/ta-p/2608934

 

I'll move this to the billing section for you. 

 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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