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Monday
I told them I could pay it on the 12th July
Monday
Hi @Chequered
Can you add your account number to your community profile, the account linked to your email address is showing as disconnected since 2023.
Thank you
Monday
Did you change your DD date?
I think it applies to the subsequent month.
If your services have ALREADY been restricted, @Chequered, I understand that the only way to recover them is to make a one-off payment now:
You can find more information here:
https://community.talktalk.co.uk/t5/Articles/Struggling-to-pay/ta-p/2608934
I'll move this to the billing section for you.