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on 29-07-2024 10:04 PM
I have transferred from shell but can't access my account. I used to have talktalk a very long time ago with the same email address. When I login I just get my old closed account. How on earth do I get to see my account.
on 30-07-2024 07:20 AM
Hi @Tinad1
Can you add your new account number to your community profile, I cant seem to find it
Thank you
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on 29-07-2024 10:17 PM
It's easily done by the billing team removing the old details and then you can register afresh, @Tinad1.
Look out for a response from staff during the day.
Moving this to the billing section for you.
