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UK call boost - cannot be removed

crosers
Team Player
Private Message
Message 5 of 5

I am trying to remove the UK unlimited call boost. It shows on my boost screen but when I untick the box there is no Update or Confirm button, so the boost cannot be removed.

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4 REPLIES 4

Message 1 of 5

@davemk39 

You have posted on somebody else's thread, please start your own topic if you want support. 

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davemk39
Whizz Kid
Private Message TalkTalk
Message 2 of 5

i just went to view my phone boosts and i get a blank page no list of boosts.

i tried it on a couple of browsers and both are the same

is the website playing up?

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Arne-TalkTalk
Support Team
Staff
Private Message
Message 3 of 5

Hi @crosers 

 

I can help with this I first need to confirm some security questions

I have sent you a PM on the community

 

Regards

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 4 of 5

Ask Chat or phone 03451 720088 to get it removed, @crosers.

 

I'll move this to the billing section, as it's a problem in My Account, rather than with the actual phone service. 

 

Staff reply on here Monday to Friday. 

Gliwmaeden2, a fellow customer.