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on 01-02-2024 02:49 PM
Hello,
I am entitled to free 6 months broadband as discussed via email, I have submitted evidence from my work coach.
Please void the latest bill
Thank you
Alison
on 02-02-2024 09:54 AM
Hi AClarke42
Call us on 03451720088 They will be able to help
Sorry for any inconvenience caused
on 01-02-2024 09:33 PM
Further details here, @AClarke42, which also mention the need for a Referral Code:
on 01-02-2024 06:05 PM
It looks like you need a referral code, @AClarke42.
https://www.talktalkgroup.com/what-we-stand-for/affordability
Also: this says "no line" which suggests that there are no phone calls available.... odd.
Staff will clarify the situation, but it may not be possible to get this applied retrospectively.