Voucher delay

[maximsou7]

Dear TalkTalk,

It has been over three months since I purched a full fiber plan and have not yet recieved my £75
voucher as promised. Checking the status of the voucher, it states that my purchase is still pending and currently waiting for TalkTalk to confirm.

Could you please let me know when the voucher will be available.

Many thanks

[Arne-TalkTalk]

Hi maximsou7

I will contact the team responsible for the vouchers.

Regards
 

[maximsou7]

Thanks Gliwmaeden2, I have updated my details in personal information.

[Gliwmaeden2]

Complete your community forum profile details for TT staff to identify your account, @maximsou7.

Add your Talktalk phone number  / account number in personal iinformation. Go via your avatar/name; settings. SAVE CHANGES. 

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