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cancelled service but didn't reflect on my account

bassma
Chatterbox
Private Message

on ‎12-04-2023 01:01 PM

Message 2 of 2

I have called and cancelled my service as I'm moving with another provider. My contract is already over and after I called the number to cancel (0345 172 0088), I didn't get a returns bag so I sent in the chat to ask about it and the only answer I got is that there is no cease request on your account. What am I supposed to do now?

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1 REPLY 1

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎12-04-2023 02:05 PM

Message 1 of 2

Hi

 

So sorry to hear this, I'll reach out to our Loyalty Teams here and get someone to contact you directly.

 

Thanks  

Karl. 

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