cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Your Account

Get tailored support with your TalkTalk account and bills.

direct debit

Kirtl999
First Timer
Private Message TalkTalk
Message 3 of 3

Did talk talk have problems with direct debit accounts as I rang and was told it was being fixed and it would take my payment then.

0 Likes
2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi @Kirtl999

 

Yes there is a system issue at our end with the direct debits for your particular bill cycle, we would recommend making a one off payment this time. 

 

Sorry for any inconvenience caused

0 Likes

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

There was an issue on 17th May.

 

Staff will confirm whether or not you need to make a one-off card payment or leave things to the DD system. Wait for their instructions during the week, @Kirtl999.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
0 Likes