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direct debit

Kirtl999
First Timer
Private Message TalkTalk

on ‎02-06-2024 04:41 PM

Message 3 of 3

Did talk talk have problems with direct debit accounts as I rang and was told it was being fixed and it would take my payment then.

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎03-06-2024 10:21 AM

Message 1 of 3

Hi @Kirtl999

 

Yes there is a system issue at our end with the direct debits for your particular bill cycle, we would recommend making a one off payment this time. 

 

Sorry for any inconvenience caused

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎02-06-2024 09:16 PM

Message 2 of 3

There was an issue on 17th May.

 

Staff will confirm whether or not you need to make a one-off card payment or leave things to the DD system. Wait for their instructions during the week, @Kirtl999.

Gliwmaeden2, a fellow customer.
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