2.4G Wifi Signal Dropping Out

[Bostin1]

Hi,

I am experiencing issues with Wifi (Sagemcom Fast 5364). There appears to be no problem with 5g only 2.4g (Channel 1). I have tried changing the channel but I believe it defaults back to channel 1 because Wifi optimisation is switched on (reading other community members  comments).

When I reboot the router 2.4g works ok for 1 - 2 days max then I have to reboot etc.

Is it possible to switch Wifi optimisation off so I can try another channel (If this is the issue).

Thanks in advance.

[Debbie-TalkTalk]

Hi Bostin1

That's great news, thanks for letting me know 🙂

Debbie

[Bostin1]

Hi, I have not had any issues so far after switching wifi optimisation off.

I have not rebooted the router or changed the channel (still channel 1).

😀

[Debbie-TalkTalk]

Hi Bostin1

How are you getting on, how's the connection been?

[Karl-TalkTalk]

No Problem 🙂

we're here when you need us.

Karl  

[Bostin1]

Thank you, I will monitor for several days then respond with feedback.

[Debbie-TalkTalk]

Hi Bostin1

Thanks for updating your Community Profile.

I have switched the WIFI optimisation off, please let us know how the connection compares.

Debbie

[Anonymous]

Morning,

Can you please update your community profile to include your:

• Name
• Telephone number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle