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Broadband help

For queries about your TalkTalk broadband service.

5ghz uni-2

NinjasUnite
Team Player
Private Message
Message 14 of 14

Hi,

I’m just wondering if the TalkTalk routers support the 5ghz uni-2 channels. As I’m looking at optimising WiFi performance. Thanks in advance.

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13 REPLIES 13

Message 1 of 14

Hi NinjasUnite

 

WIFI optimisation has now been switched off.

 

Thanks

 

Debbie 🙂

Message 2 of 14

Yes please Debbie

Message 3 of 14

Hi NinjasUnite

 

Thanks Keith.

 

If you would like me to switch off WIFI optimisation then please let me know.

 

Debbie

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KeithFrench
Community Star
Private Message TalkTalk
Message 4 of 14

Have you had TalkTalk’s Wi-Fi optimisation disabled on your Sagemcom FAST5364 router? When this is enabled, as it is by default, it has the power to override any Wi-Fi configuration changes that you might make. Only TalkTalk can do this for you, you cannot do it yourself. If not, just request they disable this for you in your reply.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

KeithFrench
Community Star
Private Message TalkTalk
Message 5 of 14

No problem, glad to help.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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Message 6 of 14

Cheers mate

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KeithFrench
Community Star
Private Message TalkTalk
Message 7 of 14

Then yes it does support middle & extended. This is the current firmware's channel range in UNI-11:-

 

Sagemcom UNI-11 channels.png

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

Message 8 of 14

@KeithFrench The router is a Sagemcom.

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KeithFrench
Community Star
Private Message TalkTalk
Message 9 of 14

If you only want to use 52 - 64 then all TT dual band routers do, as these are the U-NII-2 Middle, most also support the Extended group from 100 - 140.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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Message 10 of 14

@Debbie-TalkTalk No. I mean so I can access channels 52, 56, 60 and 64. I can only access these if my router has DFC and TPC enabled.

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KeithFrench
Community Star
Private Message TalkTalk
Message 12 of 14

Yes, they do, whether they support the full range of U-NII-2 Extended may depend on which router you are talking about. Please note that not all devices support U-NII-2 Middle & Extended, as some network adapters do not include the DFS logic in them & if they don't, then they are not allowed to support channels 52 - 140.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 13 of 14

Hi NinjasUnite

 

Do you mean split the SSID's and connect to the 5ghz channel?

 

Split your router's SSID (wireless network name)