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Broadband help

For queries about your TalkTalk broadband service.

Accessing my account

SteveH7
Visitor
Private Message TalkTalk

Tuesday

Message 4 of 4

Hi, I have tried multiple times to access my account. System is not allowing me to change my password. Can anyone help? This has been going on for days. Steve

SteveH7
Labels:
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3 REPLIES 3

Arne-TalkTalk
Support Team
Staff
Private Message
In response to SteveH7

Wednesday

Message 1 of 4

Hi SteveH7 

 

Sorry that you are having problems.

 

What error messages do you see? 

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SteveH7
Visitor
Private Message TalkTalk

Tuesday

Message 2 of 4

All done now.

 

SteveH7
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Chris-TalkTalk
Support Team
Staff
Private Message

Tuesday

Message 3 of 4

Hi Steve,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks
Chris

Chris, Community Team 

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