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Broadband help

For queries about your TalkTalk broadband service.

Bill payment query

felipep
First Timer
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Private Message

Message 2 of 2

Hello Felipe here, account: *** removed **

I have direct debit setup for our internet bills with talktalk, however I've accidentally payed manually the latest bill with my card (I got confused since I do that with our energy bill), I just wanted to ask if the next debit will be automatically cancelled since the bill is already payed, or is the debit still happening, I just want to avoid paying the bill twice, thank you.

 

Felipe

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Arne-TalkTalk
Support Team
Staff
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Message 1 of 2

Hi

Thanks for your post

I can look into this but first, can you please update your community profile to include:

 

 

Name

Telephone number or account number.

 


Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 


Regards

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