For queries about your TalkTalk broadband service.
9 hours ago
My broadband router restarts frequently. The restart takes 5-10 minutes and the internet is cut off for this time. Speed etc ok otherwise. Do I need a new router?
8 hours ago
Hi @dean42
No problem 🙂
We will check in again with you next week to see how the connection is with the new router.
Debbie
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Thank you
The router is on its way, please allow 24-48hrs for this to arrive.
Let us know how the connection compares with the new router.
Thanks again.
yes please sent a new router
Thank you. The line test is clear. Would you like me to send a new router for testing so we can rule this out?
Hi Debbie
I have added the details requested
I'm sorry to hear this.
Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.
Thanks
