OK thanks. I've checked and the incident is ongoing, There is an update due later this afternoon, you can find the latest information on the status update page - apologies for any inconvenience
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
Tests are clear across the line, but there is no sync. Our incidents teams have advised they are aware of the issue following on from overnight works and engineers are now investigating.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
Tests are clear, but there was maintenance on your circuit overnight. We now have reports from approx 9 other customers in your area whose services are also affected so our teams have alerted our incidents teams to pick this up asap.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
