For queries about your TalkTalk broadband service.
4 hours ago
My company Cisco AnyConnect VPN will no longer connect through my TalkTalk router. I have tried to connect through another (neighbours) broadband which works correctly.
Hi @simon-28
I'm so glad to hear this is now working.
I'm sorry for the issues you have experienced when reporting this issue. Did you contact our Live Chat team or faults team by phone?
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Yes that's fixed it.
Many Thanks Debbie. That's great as I've been struggling to get support on this issue for a couple of week.
Ok, thank you.
Debbie
Yes will do. I'm on my work laptop via a hotspot so will need to disconnect first.
Thank you for creating a new topic.
I've made a change to your router firmware, please can you retest?
