CISCO ANYTIME CONNECT BEING BLOCKED

[Jspencely45]

Hi,

Since last Monday my work VPN on my work laptop, Cisco anyconnect, has been blocked on my home network. I have tried it on multiple other networks across a range of isps along with hotspotting from my phone and had no issues. Contacted customer service 6 times and they have flat out told me there is nothing they can do.

Any help would be much appreciated, if not I will be having to change isp asap.

Cheers

[Debbie-TalkTalk]

Hi @Jspencely45 

Our Devices Team have asked if you are able to confirm your VPN Protocol/SW Version, as this will help our Devices Team with their investigations.

Thank you

[Karl-TalkTalk]

You're Welcome 🙂

Regards 

Karl 

[Jspencely45]

Hi Karl,

This now works thank you very much.

I'm slightly bewildered how you managed to fix it so fast when the clowns on the chat couldn't do it in about 8 hours of interaction. Maybe you should be getting their salary on top.

Many thanks again superb piece of work.

[Karl-TalkTalk]

Hi

I've also sent you a quick survey regarding our interaction.

Thanks  

Karl. 

[Karl-TalkTalk]

Hi

I've made a small change to the router settings, please can you retest.

Thanks  

Karl.