Cancel the service

[UmarSpa]

Hi,

I want to cancel my broadband service.

I am abroad, and won't be able to call you regarding this. Is it possible to communicate via email or here? 

ps: I am happy to ask a friend to return the equipment, if necessary.  

[Arne-TalkTalk]

Hi UmarSpa

Sorry that you are cancelling, we cannot process cancellations on the community as you are abroad the best option may be live chat (you may have to use a VPN) Speak to a Person | Contact Us | TalkTalk Help & Support

Hope that helps 

[Gliwmaeden2]

@UmarSpa, a while ago you were intending to complete a change of ownership form:

https://community.talktalk.co.uk/t5/Billing/CHANGE-OF-OWNERSHIP-FORM/td-p/2919878

Did this just fall through?

It is a complicated business cancelling from abroad. It isn't possible to email or cancel via Chat. 

You may have to swallow the costs of ringing: 03451 720088 and there can be a considerable waiting time in the queue. Open hours 9am - 7pm Monday to Friday, till 6pm Saturday UK time,  so GMT.

But wait first for staff to reply.