Broadband help

Andy31 · ‎17-11-2022

Hello

Any chance of unlocking our wifi channel? Someone close by is putting out a huge wifi signal on ch1 and I need to move our router's channel.

Hazel

Karl-TalkTalk · ‎17-11-2022

You're Welcome 🙂

Regards

Karl

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Andy31 · ‎17-11-2022

Brilliant. Thanks a lot.

Karl-TalkTalk · ‎17-11-2022

Hi.

yes, I've turned off optimisation so this will remain on the channel.

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Andy31 · ‎17-11-2022

OK Karl, I've found a quieter channel and changed it and stored it. Will it stay there?

Karl-TalkTalk · ‎17-11-2022

Hi

Try changing the wifi channel now.

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Andy31 · ‎17-11-2022

It's a fast 5364.

Chris-TalkTalk · ‎17-11-2022

Hi Hazel,

Which router do you have?

Chris

Chris, Community Team

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences

Broadband help

Changing wifi channel