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Broadband help

For queries about your TalkTalk broadband service.

Cisco anyconect

vchauhan11
First Timer
Private Message TalkTalk

on ‎22-10-2024 07:00 PM

Message 4 of 4

Seems like I'm not the only one suffering with issues connecting to Cisco AnyConnect. 

 

Believe a router firmware is the cause of this issue, and the solution is to roll back to a previous version?

 

@Debbie-TalkTalk 

 

@Michelle-TalkTalk 

 

Disappointing there has not been a fix rolled out for everyone affected as looking at previous threads it seems to have been going on for a few weeks now!

 

Labels:
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3 REPLIES 3

Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎25-10-2024 06:47 AM

Message 1 of 4

Hi @vchauhan11 

 

Is everything working ok now?

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Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎23-10-2024 07:14 AM

Message 2 of 4

Hi @vchauhan11 

 

Apologies for this.

 

I've made a change to your router firmware, please can you retest?

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ferguson
Community Star
Private Message TalkTalk

on ‎22-10-2024 07:24 PM

Message 3 of 4

There is a fix being rolled out for everyone. In the meantime the support team can organise a temporary solution when they are back online tomorrow.

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