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Broadband help

For queries about your TalkTalk broadband service.

Cisco anyconect

vchauhan11
First Timer
Private Message TalkTalk

on ‎22-10-2024 07:00 PM

Message 4 of 4

Seems like I'm not the only one suffering with issues connecting to Cisco AnyConnect. 

 

Believe a router firmware is the cause of this issue, and the solution is to roll back to a previous version?

 

@Debbie-TalkTalk 

 

@Anonymous 

 

Disappointing there has not been a fix rolled out for everyone affected as looking at previous threads it seems to have been going on for a few weeks now!

 

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3 REPLIES 3

Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎25-10-2024 06:47 AM

Message 1 of 4

Hi @vchauhan11 

 

Is everything working ok now?

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Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎23-10-2024 07:14 AM

Message 2 of 4

Hi @vchauhan11 

 

Apologies for this.

 

I've made a change to your router firmware, please can you retest?

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ferguson
Community Star
Private Message TalkTalk

on ‎22-10-2024 07:24 PM

Message 3 of 4

There is a fix being rolled out for everyone. In the meantime the support team can organise a temporary solution when they are back online tomorrow.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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