Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Broadband help

For queries about your TalkTalk broadband service.

Deals are not visible on my new address

ImTheReal
Conversation Starter
Private Message

on ‎03-06-2024 06:59 PM

Message 3 of 3

Hi,

 

I'm moving home in the following days and I tirelessly tried to move my current broadband. Sadly all effort ended with no result. I was only able to speak with someone on chat on Thur or Fri then no luck so far.

Chat stuck with pending on my message and nothing happens

ImTheReal_0-1717437403593.png

 

When I try Moving home service I search my address that shows up but no deals pop up.

 

Can I even move my current broadband? I don't want doxing myself so what's the best way to deal with this?

 

Labels:
0 Likes
2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎04-06-2024 09:55 AM

Message 1 of 3

Hi ImTheReal

 

We would prefer at least 10 days notice to transfer a service,  Call us on the number given 

 

Thank you.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

0 Likes

Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎03-06-2024 09:16 PM

Message 2 of 3

Ask for the Home Move team on the phone, 03451 720088, 9am - 7pm, @ImTheReal.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
0 Likes
© TalkTalk 2026