Disable Wifi Optimization

[Chilli22]

Hello, could you please disable wifi optimization as my selected channels on both bands are being automatically changed after I change manually.

[Debbie-TalkTalk]

Hi Chilli22

The WIFI optimisation has now been switched off. Please let us know how the connection compares.

Thanks

Debbie

[Chilli22]

Thanks for the response, I do have a sagemcom unit

[Chilli22]

I have updated my  community profile to include my TalkTalk landline number

[Debbie-TalkTalk]

Hi Chilli22

Please can you add your TalkTalk landline number to your Community Profile, I can then arrange this for you.

Thanks

Debbie

[Skynet_TX]

Hi @Chilli22,

Assuming you have the Sagemcom Wi-Fi Hub then the staff here will be able to do this for you.

However they probably won't be around until Monday now, but they should respond early next week to help.