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Broadband help

For queries about your TalkTalk broadband service.

Disconnection

Helen2511
Newbie
Private Message TalkTalk
Message 2 of 2

Hi we have cancelled our broadband and it was due to be disconnected on 15th October 2024 however it has been disconnected now and we have no Wi-Fi please can anyone help us reconnect. 

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1 REPLY 1

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 1 of 2

There are no staff available on the forum before Monday, @Helen2511.

 

You could try Chat if you have enough data (they close at 9pm):

 

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

 

However, in most cases I have seen, if it's an end of service cease, it would take too long to set up again and probably not before Tuesday anyway. 

Gliwmaeden2, a fellow customer.
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