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Broadband help

For queries about your TalkTalk broadband service.

End of broadband contract

tkbalaji
First Timer
Private Message TalkTalk
Message 3 of 3

Hi,

 
Please let me know when my current broadband contract ends so that I can terminate it.
 
Also, let me know if there is anything I need to do from my side.
 
Thanks
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2 REPLIES 2

Message 1 of 3

Hi tkbalaji,

 

I can see that fr8ys has answered your question, if you need any further assistance just let us know 


Chris

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fr8ys
Community Star
Private Message TalkTalk
Message 2 of 3

Your contract end date is shown in My Account.

 

To cancel you need to give 30 days notice, so within the last month of your contract.

 

To give notice you will need to phone and speak to the Loyalty team.

 

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

 

If you are moving to another ISP you may be able to get them to handle this, but its always advisable to phone yourself.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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