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Broadband help

For queries about your TalkTalk broadband service.

Engineer visit

Jordan18
First Timer
Private Message

on ‎23-08-2023 07:46 PM

Message 3 of 3

I have had an engineer visit booked in now for over a month and they are supposed to be coming Friday for my go live day. When checking my account to double check the time slot it now says the status is rejected? I haven’t cancelled and I haven’t received any communication to say it’s been cancelled on their end. Why would it say rejected now? Am I still going to get the visit on Friday?

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2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message
In response to Jordan18

on ‎24-08-2023 07:41 AM

Message 1 of 3

Hi

 

Have you spoken to the sales Teams to confirm if they appointment is to go ahead.

 

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Jordan18
First Timer
Private Message

on ‎23-08-2023 07:51 PM

Message 2 of 3

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