Broadband help

Tosishetinca · ‎18-08-2023

My router suddenly lost power this afternoon. The front light is off and it doesnt power up even if I use other wall sockets. I have taken some pictures, which I have attached to help identify the router. I would be grateful for your help with this.

Karl-TalkTalk · ‎24-08-2023

You're Welcome 🙂

Regards

Karl

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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Tosishetinca · ‎23-08-2023

Thankyou Karl.

Karl-TalkTalk · ‎23-08-2023

Hi

A router is on the way to you.

Regards,

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Tosishetinca · ‎22-08-2023

Hi Michelle, I have connected using an old router that I have. I would appreciate a replacement TalkTalk router though.

Michelle-TalkTalk · ‎21-08-2023

Good morning,

I'm sorry to hear this. Can I just confirm, have you now been able to connect since your last post?

Thanks

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Divsec · ‎19-08-2023

Hi @Tosishetinca your post has been escalated and you should hear Monday the team here work weekdays.

I don't work here and all my opinions are my own.

Broadband help

Router lost power