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Broadband help

For queries about your TalkTalk broadband service.

How to book an engineer

Traceykay
First Timer
Private Message TalkTalk
Message 3 of 3

A fault has been found with my Broadband.  I was told to book an engineer, via "my connection" page. I cannot find where or how to do it.  

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2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi Traceykay

 

How are you getting on ?

 

Karl

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

The My Connection page is via Service Status Dashboard in the forum menu, @Traceykay.

 

If you are still stuck, let us know, and staff can book it in for you when they are back during the day. 

Gliwmaeden2, a fellow customer.
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