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Broadband help

For queries about your TalkTalk broadband service.

I damaged my router

BigFly-1
Newbie
Private Message TalkTalk
Message 3 of 3

Can you please advise how I can get a replacement router. I dropped the one I have. I got it back together, however the mounting bracket  is damaged. The rounter is working but I cannot stand it upright.

Aidan Devlin
0 Likes
2 REPLIES 2

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi @BigFly-1 

 

I've ordered you a replacement router and a returns bag for your current router to be returned.

 

Please allow 24-48hrs for this to arrive.

 

Thanks

 

Debbie

ferguson
Community Star
Private Message TalkTalk
Message 2 of 3

If you would like the support team to look into this for you make sure that your personal details including TalkTalk phone number or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.