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Broadband help

For queries about your TalkTalk broadband service.

Intermittent connection

Divsec
Community Star
Private Message TalkTalk
Message 43 of 43

Hi, I've been experiencing intermittent losses of internet connection, landline is good with no noises.

The router lights move between solid white, flashing orange, orange, and flashing white. This has happened at least twice this afternoon. Has the router enjoyed too much of the festivities?

I haven't tried to reboot the router yet.

Thanks

D

I don't work here and all my opinions are my own.
0 Likes
42 REPLIES 42

Message 41 of 43

Hi @Debbie-TalkTalk now that would be very much appreciated, yes please, and if possible one I haven't had before so I can explore a new gui?

Thank you for your help, as always

I don't work here and all my opinions are my own.

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 42 of 43

Hi Divsec

 

I'm sorry to hear this.

 

The line test is clear but I can see re connections on the line.

 

Would you like me to send a replacement router?