Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Broadband help

For queries about your TalkTalk broadband service.

Intermittent connection

Divsec
Community Star
Private Message TalkTalk

on ‎04-01-2024 03:45 PM

Message 45 of 45

Hi, I've been experiencing intermittent losses of internet connection, landline is good with no noises.

The router lights move between solid white, flashing orange, orange, and flashing white. This has happened at least twice this afternoon. Has the router enjoyed too much of the festivities?

I haven't tried to reboot the router yet.

Thanks

D

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don't worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
Labels:
0 Likes
44 REPLIES 44

Divsec
Community Star
Private Message TalkTalk
In response to Debbie-TalkTalk

on ‎05-01-2024 08:19 AM

Message 41 of 45

Thank YOU @Debbie-TalkTalk 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don't worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

Debbie-TalkTalk
Support Team
Staff
Private Message
In response to Divsec

on ‎05-01-2024 08:06 AM

Message 42 of 45

Hi Divsec

 

Ahh you're welcome 🙂

 

The router is on its way, please allow 24-48hrs for this to arrive.

 

Please let us know how you get on.

 

Thanks

 

Debbie 🙂

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




Divsec
Community Star
Private Message TalkTalk
In response to Debbie-TalkTalk

on ‎05-01-2024 07:51 AM

Message 43 of 45

Hi @Debbie-TalkTalk now that would be very much appreciated, yes please, and if possible one I haven't had before so I can explore a new gui?

Thank you for your help, as always

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don't worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎05-01-2024 06:40 AM

Message 44 of 45

Hi Divsec

 

I'm sorry to hear this.

 

The line test is clear but I can see re connections on the line.

 

Would you like me to send a replacement router?

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




© TalkTalk 2026