For queries about your TalkTalk broadband service.
5 hours ago - last edited 5 hours ago
I have recently been having issues where the Internet loses connection but the LED on router stays White.
I have to turn off and on the router then it will connect but loses connection again after around 6hrs.
I think the issue is router as the light should change from solid white when the connection is lost but that's not the case.
4 hours ago
No worries, it's a wee bit different here because we have TalkTalk staff who can actually help fix things! 🙂
4 hours ago
Sorry. Habit I suppose. I come from other forums where you get told off for starting multiple threads about the same issue. 👍
4 hours ago
Please start your own topic rather than posting on someone else's, however similar the issue may seem they are all best dealt with individually.
5 hours ago
I'm experiencing something similar over the last 2 days myself. Only difference is that I keep rebooting the router and the internet only lasts about 30 minutes before it's lost again and I have to keep rebooting. Nothing changed or wrong with my setup btw.
White light stays on when the internet goes. I'd like to get someone on here and in the know to test my area for problems, particularly as the roadside box a few streets away from me has been wide open for months as the lock on it appears broken. I see today that it's now just loosely taped shut with 'Virgin Media' tape around it. Not fixed though.