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Broadband help

For queries about your TalkTalk broadband service.

Internet not working from 31.01.25

Monday-again
First Timer
Private Message TalkTalk

on ‎19-02-2025 09:09 AM

Message 2 of 2

Almost 4 weeks with no internet and no resolution time given. The help centre is worse than useless couldn't even get my postcode after 5 attempts. How do I raise a complaint?

 

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1 REPLY 1

Chris-TalkTalk
Support Team
Staff
Private Message

on ‎19-02-2025 09:13 AM

Message 1 of 2

Hi Monday-again,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Please also see Raising a complaint - TalkTalk Help & Support

 

Thanks

Chris, Community Team 

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