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Broadband help

For queries about your TalkTalk broadband service.

Leaving Talk Talk

Florez
First Timer
Private Message TalkTalk

on ‎23-06-2024 10:25 AM

Message 5 of 5

I need to return the Talk Talk equipment . How long will I wait to get the dispatch box or envelop

 

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4 REPLIES 4

Arne-TalkTalk
Support Team
Staff
Private Message
In response to Florez

on ‎08-07-2024 10:33 AM

Message 1 of 5

HI Florez

 

The account shows it was sent via royal main on the 26th. 

 

I will ensure that you are not going to be charged.

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Florez
First Timer
Private Message TalkTalk
In response to Arne-TalkTalk

on ‎07-07-2024 05:23 PM

Message 2 of 5

It has still not arrived  I do not want to be penalised for not returning the items   Please help me to do this

Thank You 

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Arne-TalkTalk
Support Team
Staff
Private Message

on ‎24-06-2024 10:22 AM

Message 3 of 5

Hi Florez

 

I have requested a returns bag to be sent ASAP. 

 

Regards

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎23-06-2024 12:17 PM

Message 4 of 5

Staff can get one to you after the weekend, @Florez.

 

Just make sure that your details are up to date in the Profile Area of the forum. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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