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Broadband help

For queries about your TalkTalk broadband service.

MacBook and iPad says router not connected

Misheard
Newbie
Private Message TalkTalk

8 hours ago

Message 2 of 2

TV, phones (apple and android) all connecting fine but MacBook And iPad now saying router not connected. Tried switching on and off and even restarted the router to no avail.

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1 REPLY 1

Michelle-TalkTalk
Support Team
Staff
Private Message

8 hours ago

Message 1 of 2

Good afternoon,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number or Account number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

Michelle

 

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