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For queries about your TalkTalk broadband service.

Migration from Shell Energy to Talk Talk

Shell24
First Timer
Private Message TalkTalk
Private Message TalkTalk

Message 2 of 2

My broadband service has been passively migrated from Shell Energy to Talk Talk.  When I started using Shell Energy, I was promised I would enjoy 6 months free broadband and a free credit of GBP30.  Furthermore, about 2 months ago, I experienced a broadband outage for a few days and Shell Energy promised a compensation of GBP30 would be credited to my account.

 

Please advise if these have already been properly transferred to my new account with Talk Talk.

 

Many thanks!

 

Joe 

** REMOVED**

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1 REPLY 1

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi Shell24

 

Any agreement with Shell will be carried over to the new TalkTalk account. 

 

Regards

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