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Broadband help

For queries about your TalkTalk broadband service.

Out of TalkTalk contract .

Pollo
First Timer
Private Message TalkTalk

on ‎19-10-2024 12:24 PM

Message 3 of 3

Help,

I am out of contract with Taltalk today 19 October.

Removed  route , need to send it back but where?

I thought I had signed up with another provider but I had not.

Dumb, yes.

So on mobile broadband now .

Message on my TalkTalk account says I can’t look at new deals as I am moving!
what to do now?
Just forget broadband and use phone instead .

 

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎21-10-2024 03:27 PM

Message 1 of 3

Hi Pollo

 

Your service was cancelled on the 19th Oct, looks like you requested to cancel on the 10th Sept.

 

You will need to place a new order. 

 

Regards

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

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KeithFrench
Community Star
Private Message TalkTalk

on ‎19-10-2024 01:17 PM

Message 2 of 3

If you want to renew your contract with TalkTalk, then call the Loyalty Dept on 0345 1725157 or 0330 1278960.

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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