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Broadband help

For queries about your TalkTalk broadband service.

Out of date offer

kbike
Participant
Private Message
Message 13 of 13

Received an offer through email dated 14/01/2022 to renew @£27.00 a month for  24mths + free supersafe + powerful Wi-Fi hub + free Amazon Ring indoor  camera. Clicked on "Renew with one click" which linked to web page saying this offer has expired! Read the email again thoroughly to find "offer ends 23.59 16/02/2021" in the small print & yet "prices correct at 14/01/2022" a few lines further down. WTF???

Older but not wiser.
12 REPLIES 12

kbike
Participant
Private Message
Message 2 of 13

Methinks time for a change of provider!

Older but not wiser.

Message 3 of 13

Hi kbike,

 

Thanks for checking.

 

Have sent you a PM requesting for further details, we'll then advise of next steps. 

 

Thanks,

Jo

0 Likes

kbike
Participant
Private Message
Message 4 of 13

Yes:nothing in deleted/spam/trash

Older but not wiser.
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Message 5 of 13

Hi kbike,

 

Have you checked your junk/spam folder?

 

Thanks,

Jo

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kbike
Participant
Private Message
Message 6 of 13

No email or other update as of today.

Older but not wiser.

Message 8 of 13

Tried that and also tried Edge instead of Firefox but still getting same message

Older but not wiser.
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Message 9 of 13
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Message 10 of 13

We're sorry, this offer has now ended.

Older but not wiser.
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Arne-TalkTalk
Support Team
Staff
Private Message
Message 11 of 13

Hi kbike

 

Can you try the link again. 

 

Let me know how it goes. 

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Arne-TalkTalk
Support Team
Staff
Private Message
Message 12 of 13

Hi @kbike

 

I will investigate this and let you know

 

Sorry for the any confusion.

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