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Broadband help

For queries about your TalkTalk broadband service.

Power cord

Anamshauk
First Timer
Private Message

on ‎10-10-2022 02:40 AM

Message 3 of 3

Can anybody help! My power cord has broke so the router is off. Where can I get another one from?

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2 REPLIES 2

Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎13-10-2022 09:19 AM

Message 1 of 3

Morning,

 

Do you still need assistance with this?

 

Thanks

 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences


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Karl-TalkTalk
Support Team
Staff
Private Message

on ‎10-10-2022 06:59 AM

Message 2 of 3

Hi

 

So that I can locate your account on our system and pick this issue up for you, please can you add your Account number or Home phone number to your 'Community Profile'.

 

If you are a Full Fibre customer, please add your FTTP reference or FTTP order Number to your profile.

 

If you have difficulty providing the above information, please add the Account Holders name, House number and postcode to the Private Notes section that is located at the bottom of your 'Community Profile'

 

Thanks  

Karl.   

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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