For queries about your TalkTalk broadband service.
on 04-04-2023 08:20 AM
Hi, one of my my powerline adapters has stopped working - there's no lights at all on it. I have tried resetting it and re-pairing it but with no luck. Any advice is welcome! Thanks
on 10-04-2023 08:09 AM
Hi Martine
Thanks for your reply.
How old are the powerline adapters? Did we send these to you or did you order these directly from our online store?
on 09-04-2023 11:11 AM
Hi Debbie,
I have tried all of the options but still nothing, still no lights on one box.
What is the next step please? Can Talk Talk send me out a new one?
Thank you,
Martine
on 04-04-2023 08:34 AM
Hi Martine75
I'm so sorry to hear this.
Have you tried all the steps in this help page Fix a problem with your Wireless Powerline Adapter... - TalkTalk Help & Support