on 28-12-2021 08:15 PM
often i would find my router changes my WiFi channel , then my devices can no longer connect to it, unless i log in via the pc and swap it back , can something be done about this to stop it
on 11-01-2022 07:34 AM
Thanks for your reply.
The replacement router is on its way, please allow 24-48hrs for this to arrive.
Let us know how the connection compares with this router.
on 10-01-2022 07:26 PM
that would be wonderful please Debbie , I'm sure i did reply earlier but its not here so pass what happened ?
this router is old ,even looks it often it would loose connections in the past shame really as i love it overall works better than ones that you used before
on 10-01-2022 07:27 AM
The WIFI optimisation is still showing as switched off so this isn't changing the channel.
Would you like me to send a Huawei WIFI hub for testing to see how the connection compares?
on 08-01-2022 11:27 PM
well it is still doing it keeps changing my band 1 channel from what i put it as to channel 10 where my devices loose the connection so i then have top turn on pc to change it back again even at 11.30pm at night
on 30-12-2021 08:04 AM
on 28-12-2021 08:31 PM
Do you have the Sagemcom Wi-Fi Hub ?, if so this router has a feature called 'Wi-Fi Optimisation' that can cause this to happen, the staff here can switch off the Wi-Fi Optimisation for you if you want them to, this would then mean the router would stay on whatever channel you manually set. But this only applies to the Sagemcom Wi-Fi Hub.
Some of the staff here on the community will be back tomorrow.