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Broadband help

For queries about your TalkTalk broadband service.

Router Issues

mike2701
First Timer
Private Message TalkTalk
Message 4 of 4

I have issues with my Router dropping out and not connecting to my equipment and constantly have to re- start the router to get connection.

Speed test carried out, incoming speed to router is 68MBPS , speed out of router to equipment 37 mbps down load 17MBPS upload which is rubish. Have tried every thing but constantly need to restart router to connect my ipad and wifes tablet complete completely fed up with the very poor connection.

What is the answer for this, is the router faulty and in need of replacement. !!!

Also, trying to talk to talk talk is a waste of time and cant even find a number or chat line.

0 Likes
3 REPLIES 3

Message 1 of 4

Hi mike2701

 

Do you still need help with this?

 

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

 

Thanks

 

Debbie

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Debbie-TalkTalk
Support Team
Staff
Private Message
Message 2 of 4

Hi mike2701

 

I'm really sorry to hear this.

 

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

 

Thanks

 

Debbie

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Divsec
Community Star
Private Message TalkTalk
Message 3 of 4

Hi @mike2701 your post has been escalated and you should hear tomorrow in the meantime please add your landline phone number to your community profile so that your account can be identified by the team here. 

I don't work here and all my opinions are my own.