For queries about your TalkTalk broadband service.
on 23-07-2024 12:38 PM
Could somebody please turn OFF the optimisation on my Fast5364 router. It continues to 'optimise' to the same channel as next door's BT hub causing interference and very slow speeds at the receiving equipment at the front of the house. I am continually having to manually reset the channel to get everything working properly.
on 23-07-2024 12:53 PM
Name and phone number added. Note: Mobile not normally monitored
on 23-07-2024 12:49 PM
Hi @mjlew86
Please can you add your name and TalkTalk landline number to your Community Profile, I can then check your wireless stats.
Thanks
on 23-07-2024 12:47 PM
All devices at the front of the house. Whoever came up with the idea that auto-optimisation was good for the transmitter when it is the channel at the receivers that matters!!
on 23-07-2024 12:42 PM
Hi mjlew86
Apologies, we are no longer able to switch WIFI optimisation off.
Is this affecting all devices or only certain devices?