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Broadband help

For queries about your TalkTalk broadband service.

Router constantly dropping

wpminnows
First Timer
Private Message

on ‎06-09-2022 10:55 AM

Message 2 of 2

Over the past month or so, our router has randomly been dropping connection and restarting (no connection at all, ethernet or wifi). The speed tests say the connection to our home is fine, is this a router issue?

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1 REPLY 1

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎06-09-2022 11:12 AM

Message 1 of 2

Hi

 

All tests are clear but I can see the connection drops.  A new router is on the way so we can rule out a hardware issue.

 

Thanks  

Karl. 

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