Broadband help

emmah · ‎18-06-2023

My router's power button is working intermittently. Sometimes it either doesn't turn on or loosens and turns itself off. It's getting more frequent, so I'm hoping I can get a replacement before it stops working entirely as I work from home and depend on an internet connection? Thanks for any help.

Anonymous · ‎22-06-2023

Morning,

Thanks, is everything now working ok for you?

Thanks 🙂

emmah · ‎21-06-2023

Thanks, Debbie. Yes.

Debbie-TalkTalk · ‎21-06-2023

Hi emmah

Have you received the replacement router?

Thanks

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Debbie-TalkTalk · ‎19-06-2023

Hi emmah

I'm sorry to hear this.

I've ordered a replacement router and a returns bag for your current router, please allow 24-48hrs for this to arrive.

Please let us know how you get on.

Thanks

Debbie

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KeithFrench · ‎18-06-2023

I will ask TalkTalk to do this for you.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support

Broadband help

Router power